Technical support is available by telephone at: (619) 980-6215 or via Skype at “sailmail.support”. The hours are 8AM-6PM Pacific Time Mon-Fri and 10AM-5PM Pacific Time Sat-Sun. Shea Weston, one of SailMail’s most experienced and expert dealers, provides the technical support. You can reach Shea by email with technical questions at firstname.lastname@example.org
If you need more than a few difficult questions answered be sure to make an arrangement with Shea or some other SailMail dealer to pay them for more extensive help.
Beyond the US Technical Support phone number above, there is terrific technical support for SailMail available worldwide. Review the list of marine electronics dealers in the “Dealers” section under “Support Topics.” These dealers sell and install modems that work with SailMail. Any of them can help you sort out your installation. Again, be sure to pay them for their help.
Administrative support (e.g. questions about membership, renewal, etc.).
You can call Jolaine with administrative or membership questions at (877) 282 1485. The hours are 8AM-5PM Pacific Time, Mon-Fri. You can also send a fax, anytime, to the same number (877) 282-1485. Email administrative or membership questions to email@example.com
If you’re calling from overseas and can not use a toll free number, then use +1 (510) 250-2220.
SailMail Mailing Address:
39270 Paseo Padre Pkwy, #850
Fremont, CA 94538