Category Archives: Accessing SailMail via Internet

Different methods of directly accessing SailMail from the Internet

Webmail. Accessing your SailMail account via somebody else’s computer.

If you have to use somebody else’s computer or use a public computer in an internet cafe, and you would like to read  the SailMail messages that you have queued for you at SailMail via the Web, you can do so via SailMail’s Webmail service.   Note that you can delete  email messages via these Web based mail readers.  This will avoid you having to waste radio connect-time downloading old messages when you access the SailMail system via radio from your boat.

If you have been away from your boat for a while, it is a very good idea to access your account and delete all of the old messages.

Connecting to SailMail via the Internet, using AirMail

If you have an internet connection into your computer (e.g. a Wi-fi or cell-phone connection in port, or an Iridium or Inmarsat sat-phone offshore) then you can use AirMail to directly retrieve your SailMail messages over the internet instead of connecting via HF-Radio. This is very handy when you are in a marina where internet access is available, and is handy offshore when propagation is poor.

If you are using a version of AirMail that is version 3.3.069 or later, it is easy. Just press the “internet” button on the message index window, which looks like a lightning bolt. In the window that then opens up, press the “connect” button, which looks like a green ball. If your internet access is working you will retrieve and send all of your SailMail messages just as if you had a (very fast) connection via radio.

To test your internet access to make sure it is working you can open www.google.com in your browser. If you can get to Google you should be able to send and retrieve your SailMail messages. (If not, see “Troubleshooting” below).


If you have a version of AirMail that is prior to 3.3.069, and you can’t upgrade now, then you can still retrieve your SailMail messages but the setup is slightly trickier. Read on…

Recent Airmail versions have the telnet window pre-configured to connect to Sailmail. Simply open Modules menu, Telnet-client. Select station WRD719 (the Palo Alto station), make sure you have an internet connection, and click the green “connect” button. Airmail will connect to the Sailmail server via internet and send/receive messages, the same as a radio connection except much faster. The same compression is also used, making this a much more efficient connection than a POP3/SMTP email connection- this is especially useful for cell-phones and sat-phones. There is no reason to use a compression service when connecting via Telnet.

The following details will allow you to set up earlier versions of Airmail, or to check your settings:

To set up Airmail’s telnet window, first select the Tools menu, Options window, Modules tab, and make sure that the box to the left of “Telnet Client” is checked. Click OK.
Then go to the “Modules” menu and select “Telnet Client”, this opens the Telnet window. Check the list of stations, both “WRD719” and “WHV382” should be listed.

Select “WRD719” and click the “Settings” button (or click “New” if there is no listing for WRD719). Check or enter the following settings:

Remote callsign: WRD719
Remote host: pop3.sailmail.com (see note **)
Port: 50 (or 50001)
Timeout: (leave blank)
Local callsign: (your Sailmail/marine callsign)
Password: (your Sailmail internet “POP3” password, Case-Sensitive!).
Check the box “Include in check-all” (unless this is checked for WHV382, below).

Click OK, then select “WHV382” (or click “New”), and check (or enter) the following:

Remote callsign: WHV382
Remote host: r7fh.no-ip.com
Port: 50 (or 50001)
TImeout: (leave blank)
Local callsign: (your Sailmail/marine callsign)
Password: (your Sailmail internet “POP3” password, Case-Sensitive!).
Check the box “Include in check-all” (unless this was checked for WRD719, above).

Click OK to save settings. (Note: Don’t change the “B2” selection)

To check mail, go to Airmail’s Modules/Telnet menu, make sure that WRD719 or WHV382 is selected in the callsign box and click the green “connect” button (or the “Check All” button).

** Note: For quicker access via Iridium, use WRD719, make sure the port is “50”, and enter the numeric IP-address “72.32.198.206” instead of “pop3.sailmail.com”– this saves a few seconds. Note that this address may change if we need to shift servers– so if it won’t connect then enter the “pop3.sailmail.com” and note the address which is shown when you connect. (Don’t include the quotes shown here).


Troubleshooting

If you get an error instead of connecting, then double-check your settings and try port 50 instead of 50001, or vice-versa. Also try opening a web page in a browser. If you cannot open a web page, then find out why your internet connection is not working.
If you can open a web page but cannot connect to Sailmail, then it is likely that the internet provider has blocked port 50 and 50001. Ask them to un-block port 50 (or 50001), or read on:

There is one other trick, and that is to use Airmail’s “mail client” window to access Sailmail’s POP3 server. This is unlikely to be blocked for receiving mail, but may be blocked for sending mail. Here’s the skinny:

Connecting to Sailmail via Airmail’s mail-client window:

Open Airmail’s Tools/Options window, click on Modules tab, make sure that “Mail (pop/smtp) Client” is checked (enabled). Click OK to save changes and close.

Now go to Airmail’s Modules menu, Mail-client. If you don’t already have a “Sailmail” tab, then click “New”, enter “Sailmail” as the account-name (without the quotes, for all this), and enter the following settings:

On the right side, under “POP3 connection”, enter the following:
—————————————————————-
Server address: pop3.sailmail.com
Login name: (your Sailmail callsign)
Password: (your Sailmail password, same as for telnet)
Leave mail on server: No check-mark
(no entry for “days” or “KB” box)
Timeout: 60
Port: 110
Tick the box “Include in check-all”.

On the left, under “SMTP connection” enter the following:
———————————————————
Server address: smtp.sailmail.com
From Name: (your name or boat name, used only for the return address)
Email address: (your complete Sailmail address– callsign@sailmail.com)
Authorization: Check the “Login” box
Login: (your Sailmail callsign, same as above)
Password: (your Sailmail password, same as above)
Timeout: 60
Port: 2525
Check the box “Include in check-all”.

Now click OK to save and close, and then click “Check all” on the mail-client window to check your mail.

This uses the standard POP3 connection (port 110), that will certainly not be blocked.
For sending mail, many providers want you to use their own SMTP server. That’s fine, ask them what the server-address and login info is.

If you want Airmail to also dial a telephone connection then check the
“First dial…” box and select the appropriate connection. (Note: earlier
versions of Airmail did not properly disconnect even when the “hang up” box
was selected, always make sure that the phone disconnects).

Note that Iridium has blocked most internet ports, as a result Sailmail
is currently supporting both port 50 and 50001 on both servers- use port-50 for Iridium connections, or if there is any problem connecting to port 5001- it may be a blocked port for the local connection.

More information:
=================
For more details on accessing Sailmail via an Iridium sat-phone, see the FAQ post IridiumPPP

Also, for HAMS, remember that Winlink also supports Telnet but the settings
are different. Check the Airmail help file and the MBO List (View menu) for
settings and server addresses, or contact k4cjx@comcast.net.

Cheers, Jim
support@sailmail.com

(revised 2015-06-24)

Accessing SailMail from an iPad or iPhone

Information on accessing Sailmail via POP3, via the internet, using normal Email Clients is available here.

Information on accessing SailMail using AirMail, when your computer has Internet access is available here.

The following information covers setting up an iPad or iPhone to access Sailmail’s email servers:

1. If this is the first mail account you’re setting up then tap “Mail”.
Otherwise, from the Home screen tap “Settings” then “Mail, Contacts, Calendar” and find “Accounts” and click “Add Account”.

2. The next page is a list of useless accounts, select “Other”, then “Add Mail Account”.

3. In the “Name” box enter your name or boat-name, in the “Address” enter your complete Sailmail email-address, for “Password” enter your Sailmail internet password (in your Welcome message), “Description” can be your email address or “Sailmail”. Click “Next” (or Save).

4. On the next page you have a choice of IMAP or POP, select “POP” (POP3).
Under “Incoming Mail Server”, for Host Name enter “pop3.sailmail.com” (without quotes),
for User Name enter your Sailmail callsign (without the “@sailmail.com”),
“Password” should already be entered.

5. Scroll down to “Outgoing Mail Server” and for Host Name enter “smtp.sailmail.com”,
for User Name enter the same callsign and password as above for POP.
Then click “Save”. You will need to finish SMTP settings, (7) below.

5. If you see an error “Cannot connect using SSL” then click “Yes” to try without SSL.
You may still see an error, go ahead and save and then check advanced settings:

6. To finish SMTP settings, click on the “Sailmail” account to open settings,
click “SMTP” to open SMTP settings.
Check that Primary Server “smtp.sailmail.com” is set “on”, then click that to
open those settings and check SSL off, Authentication “Password”, Server port 2525.

7. If you have problems checking incoming mail, then open the “Sailmail” account and scroll down and click on “Advanced”. SSL should be off, Authentication should be “Password”, Server port 110.

revised 2015-03-15 jec

Accessing SailMail messages via a normal email program, e.g. Outlook via POP3

To access messages posted to your SailMail account via a normal
internet email program (e.g. Outlook, Outlook Express, Eudora,
Netscape), use the following settings:

The POP3 server name is: pop3.sailmail.com

Your POP3 User Name is your marine callsign ONLY, without
“@sailmail.com” appended to it.

Your POP3 User Password is your vessel name EXACTLY as it appeared in
your “Welcome to SailMail” email. If you have a tricky vessel
name with punctuation, spaces, or Roman numerals, it was modified for
use as a password when you were registered. Punctuation was removed,
spaces were removed, and Roman numerals were changed to Arabic
numerals. If you have lost your “Welcome to SailMail” message in
which it was provided to you, and you can’t figure it out, you can
send an email to sysop@sailmail.com asking for your pop3 password.

————————–

IF you use a non-standard email program, such as AOL, OR if you
are not sure how to set up a new POP3 account in your email
program, then you can use any web-email service which allows
fetching mail from a POP account.

Hotmail can fetch POP3 mail (the “POPmail” feature) but starting
July 16 this service will only be available as part of the $20
“extra storeage” option.
Yahoo mail (www.yahoo.com) offers free email including fetching
POP3 mail, as does POPmail (www.popmail.com).

The following instructions are for Hotmail, others are similar:
Go to www.hotmail.com via any internet browser, set up an
account (free), and follow the instructions there, under
“Options” and then “POP Mail Retrieval Settings” to set up
Hotmail to read from SailMail’s POP3 server.

Enter the POP Server Name (see above)
Enter your POP User Name (see above)
Enter your POP User Password (see above)
Leave the Server Timeout at 90 seconds
Leave the Port Number at 110
UNCHECK the “Leave messages on POP server” box
UNCHECK the “Download new messages only” box

Once you have HotMail set up for the SailMail POP3 server,
retrieve your email by just clicking “POP Mail” under “Hotmail
Services.”

All teenagers know how to set up HotMail if you get stuck.

——————–

If you are using the same computer that you use onboard to run AirMail, you might prefer to retrieve your SailMail messages by connecting your laptop
to the internet by dialup (or lan).  The virtue of this
approach is that all of your messages end up in the same place,
in AirMail’s folders.  Details on this approach are in this post.

——————-

For sending mail, you can use the SMTP (outgoing mail) server
associated with whatever internet access you are using.
If you need to use SailMail’s SMTP server for outgoing messages when
you have internet access, either from a regular mail program
(e.g. Outlook) or from AirMail3, the settings are:

SMTP server name: smtp.sailmail.com
Login name: (your Sailmail callsign, same as above)
SMTP password: (your Sailmail password, same as above)

Note that SailMail’s SMTP server requires Authentication with a
Login Name and Password. Email clients (e.g. Outlook or
Outlook Express) can be configured for a smtp accountname and
password by checking the box (in Tools/Accounts/Properties/Servers)
that says that “My SMTP server requires authentication”, clicking
the “settings” button, and then filling in the above accountname
\and password.
Check “Remember password” if you do not want to have to enter the
accountname and password with each connection.

Computer Security

Most of us are well aware of the need to protect our computers from the hazards lurking on the internet, but it is less clear exactly what is needed. The danger is viruses or “worms” or “trojans”, different types of malicious programs that can infect your computer. (We’ll call them all “viruses” for simplicity). As long as the computer stays on the boat and only connects through Sailmail then it is safe. Viruses cannot get through the server- incoming mail is scanned but more importantly Sailmail does not forward file-attachments (except for certain files which are inherently safe) so there is no way to send a virus via Sailmail. (The same is not true for Winlink, malicious programs can be sent as file-attachments and a brand-new virus will always get past a scanner).

Think of your computer as a fortress surrounded by hordes of bad guys (e.g. the battle for Helms Deep in “Lord of the Rings: The Two Towers”). At sea, you have the world’s largest moat with a slender well-fortified bridge (Sailmail). If you connect your computer directly to the internet then you need both strong bastion walls and solders on the inside (firewalls and anti-virus software, respectively). The connections we are concerned about include wireless connections in a marina, a dial-up connection via a cell-phone, or taking the computer ashore and connecting it to a phone line or network connection. These all expose your computer to potential threats. The threats can come from a virus attached to email, or as part of a malicious website, or by a direct connection to your computer (think of ladders over the walls).

So the basic rules are to keep your operating system updated, protect your internet connection, never open a questionable email or a suspicious website, and keep your anti-virus updated.

Operating system updates are important in order to make sure that your computer is secure against known vulnerabilities which have been fixed.

In order to protect your computer from a direct connection you need a “firewall” to block unauthorized connections. Windows includes an effective built-in firewall which should be left turned on, check Windows Security-center on the Windows control-panel. There are normally no programs which require that it be turned off.

There are other firewall software programs available, including various “internet security” packages. Many of these go overboard in terms of protection, adding no security but seriously interfering with normal use of the computer. Also, do not attempt to use more than one software firewall, this can tie things into knots. Our advice is to use Windows firewall (and disable any others).

Most local wired or wireless networks include an internet “router” which also acts as a firewall by blocking direct connections from the internet. But an internet router will not block a connection from a fellow user of the local network, who might themselves be infected. So continue to use your computer firewall.

It is also important to disable file-sharing unless you need this for a local connection. Windows-7 manages this as “private” versus “public” networks. File-sharing is disabled for public networks, be sure this is selected for any sort of internet-connected network, unless you are protected by your own hardware router.

For Windows-XP file-sharing is controlled as part of the TCP/IP properties for the each network connection- uncheck the “File and Printer Sharing” box to disable all file-sharing.

The final level of protection is a good anti-virus program which is kept up-to-date. Most new computers come with a “trial” version of some “all-in-one” internet security program, free for a while and then needs a paid subscription. There are two problems here: The “all-in-one” solutions aren’t as good– and a lot more intrusive– than Windows firewall plus a good stand-alone anti-virus program; and there are free versions of good programs (supported by their corporate customers) that there is no real advantage to a paid program.

Microsoft Security Essentials is a well-rated anti-virus program that works well without getting in the way, we use that here. AVG/free anti-virus is also good, and Kaspersky and FProt are also good but apparently no longer have free versions. Symantec and Norton anti-virus programs work well, but they tend to be packaged with firewall software as “Internet Security” packages which are overly complex and intrusive, and we have to recommend against them.

Google or any browser search engine can find these, be sure to include “free” in the search as all of these folks like to push the paid version (except Microsoft, they already got your money).

Some folks take the view “anything but Microsoft”, ten years ago that was reasonable but things change. Particularly after they got past Vista they seem to “get it” to a much higher degree.

And remember that any anti-virus software is only as good as its most recent update.

There’s another tool work considering, and that is an anti-malware program to periodically scan for spyware and other nasties that aren’t malicious enough to qualify as a virus or worm, but stuff you definitely don’t want it on your computer. MalwareBytes anti-malware free version is highly regarded, as are teh free versions of “Spybot Search & Destroy” and “Ad-Aware”.

For all of these (except Microsoft) read the websites carefully, some push paid versions, or “free” upgrades to the full version (only free for a limited time), or try to trick you into installing some other “clean your PC” crap. Read the info carefully.

But remember that anti-virus software only works if it can find the virus in its database. So there is always an opportunity for a new virus to sneak through before the company can update the definitions and you can download them. For this reason it is still necessary to use common sense and not open a file attachment from an unknown sender, and avoid visiting suspicious websites. There are relatively few malicious websites but if you get a note from an unknown person asking you to check out an interesting website then don’t.

And lastly, beware of the “phishing” expeditions. If your bank writes to you and asks that you go to a website to re-verify something, don’t. Contact the bank first- it may be a pirate website trying to hijack your login and password information.

A few links:
Microsoft Security Essentials: http://windows.microsoft.com/mse
AVG Anti-virus free: http://free.avg.com
MalwareBytes anti-malware: http://www.malwarebytes.org

Good sailing!
Jim
support@sailmail.com

updated 2012-01-08