The following information covers setting up an iPad or iPhone to access your Sailmail mailbox via internet to Sailmail’s email servers:
1. If this is the first mail account you’re setting up then tap “Mail”.
Otherwise, from the Home screen tap “Settings” then scroll down to “Passwords & Accounts” and click “Add Account” to create a new account.
2. The next page is a list of useless accounts, select “Other”, then “Add Mail Account”.
3. In the “Name” box enter your name or boat-name, in the “Address” enter your complete Sailmail email-address, for “Password” enter your Sailmail password (in your Welcome message), “Description” can be your email address or “Sailmail”. Click “Next”.
4. On the next page you have a choice of IMAP or POP, select “POP”. Under “Incoming Mail Server”, for Host Name enter “pop3.sailmail.com” (without quotes), for User Name enter your Sailmail callsign or ID (without the “@sailmail.com), “Password” should already be entered.
5. Scroll down to “Outgoing Mail Server” and for Host Name enter “smtp.sailmail.com”,
for User Name enter the same user-name and password as above for POP.
Then click “Save”. You will need to finish SMTP settings, (7) below, but the iDevice will try to verify the settings.
6. If you see an error “Cannot connect using SSL” then click “No”. You will see a warning that the account may not be able to send/receive, click “Save”.
7. Now go back to the Account Settings page by clicking on the account name.
- Under “Outgoing mail server” click “SMTP” to open SMTP settings.
- Check that Primary Server “smtp.sailmail.com” is set “on”, then click on that to open those settings.
- Be sure that SSL is OFF, and verify that “Authentication” is “Password”
- change “Server Port” to 2525, then click “Done”.
8. Now go back to the settings for the account, scroll down if needed and click “Advanced”. This takes you to more settings, including “Incoming settings”.
- Be sure that SSL is OFF, and verify that “Authentication” is “Password”
- Change Server Port to 110. There is no “Done” button, go back to the account settings.
If you have problems sending or receiving email, check everything above. Computers are humorless when it comes to spelling. Incoming mail is POP (pop3), no SSL, port 110. Outgoing mail is SMTP, no SSL, port 2525.
revised 2019-09-17 Jim Corenman